Quotes
Quote wording you can start from
Ask for an introduction or clearer wording for a line. It works from the job and the lines you have already entered, and your prices stay exactly as you set them.
See quotesAI suggestions
AI suggestions and an assistant that knows your business
Ask for a suggestion wherever you write in Karya Falak, or ask the assistant what is owed, which quotes are waiting and what is on today. Answers come from your own records and link to them. You check everything first, and nothing is sent or changed without you. Both are included on Growth and in the free trial.
- Answers from your own records
- Nothing goes out without you
- Included on Growth
Replies
A reply to edit, never one sent for you
Ask from the reply box and you get a suggestion based on the conversation. Choose Insert or Replace, change what you like, then press send yourself. Customer messages are treated as information, never as instructions.
See the shared inbox
Jobs
Clear titles and descriptions on the board
A clear card saves the next person a phone call. Ask for a title or description from your rough note, in the words your kind of business uses.
See the job boardThe assistant: ask about your business
Open the side panel from anywhere in Karya Falak and ask in plain words. It starts with questions that fit what is happening in your business right now.
Your records
Answers that link to the real thing
Ask how much you are owed, which quotes have had no answer or which customers keep you busiest. The assistant looks in your own records with your own access, so it only sees what you can see, and its answers link to the real jobs, quotes, invoices and customers.
See invoicing
Your numbers
Figures worked out from your records, not guessed
Cash owed and overdue, quotes waiting on an answer, how many quotes win, jobs and visits today, response times and your busiest customers are counted by Karya Falak itself. The assistant only explains those figures and coaches you on them. Its wording can still be wrong, so follow the links before you act on it.
- How is my cash looking?
- Which quotes should I chase?
- Where are we slow to reply?
You decide
It proposes, and you press the button
Ask it to draft a reply, a quote or a job, or to move a card, and you get a card to check. Nothing happens until you confirm it, and it then runs as if you had done it yourself, with your own permissions. Sending to a customer is always a separate step. A customer’s message can never set anything off.
How a suggestion works
Ask
Choose Suggest or Improve by the box you are writing in. You can keep typing while it works.
Read it
The suggestion appears on its own, not in your text.
Choose
Insert it, replace your text with it, try again or dismiss it.
Finish it yourself
Save or send as you normally would. Until you do, nothing has changed.
You stay in control
- It runs only when someone asks, never by itself
- A suggestion goes into your text only when you choose Insert or Replace
- A change the assistant proposes happens only when you confirm its card
- Nothing is sent to a customer and nothing changes on a job until you do it yourself
- Your own text stays as it was, whatever happens to the suggestion
- If a suggestion or answer can’t be made, you see a plain message and can try again, and the rest of Karya Falak carries on as normal
- An owner or admin can switch AI off for the whole business in Settings, under Features
What it costs
AI suggestions and the assistant are included on Growth at A$99 a month, and in the 14-day free trial, with fair use of 300 suggestions per business per month. One assistant answer counts as one suggestion. There is no separate AI charge. On Starter you see where they would be, with a note on moving to Growth.
Your data
When you ask for a suggestion, the text in the box and the details that suggestion needs, such as the job or the recent messages in the conversation, go to the AI provider Karya Falak uses: Anthropic, OpenAI or Google. When you ask the assistant, your question, the conversation so far and the records it looks up to answer go the same way. Under the paid API terms we use them on, they do not train their models on it. That processing may happen outside Australia.
We do not keep what was sent for a suggestion, and a suggestion is cleared after 24 hours. Your assistant chats are yours: nobody else in your business can open them, you can delete any of them, and the rest are removed after 90 days. Our privacy policy has the details.
Related pages
- QuotesSend quotes as a link your customer opens on their phone, ticks the extras, signs and accepts. Deposits, revisions and markup on cost, with GST done right.
- Shared inboxOne shared inbox for your team’s email, WhatsApp, SMS and web form enquiries. Every conversation becomes a job card with an owner, so no customer waits.
- Job boardSee every job as a card moving through columns you name: new, quoted, booked, invoiced, paid. Take a new request in one step and quote from the card.
- InvoicingAustralian tax invoices from the job card: GST worked out to the cent, your ABN checked, PayID and bank details on a payment slip, and overdue reminders sent.
- AI connectorAdd Karya Falak to your own Claude or ChatGPT as a custom connector. Ask what’s on today, then draft replies, move jobs and book visits with permission.
- PricingKarya Falak pricing: two plans in Australian dollars with GST included, priced per business, not per person. Field members and SMS are add-ons. Free trial.
Questions
Can it message a customer without me?
No. A suggestion is only ever text on your screen, and the assistant can only propose. Sending stays with you, as it always has.
Which plans include it?
Growth and the free trial. Each business has fair use of 300 suggestions a month, and one assistant answer counts as one. See pricing.
What happens if we reach the monthly limit?
You see a plain message and keep writing as normal, and the count starts again next month. A request that fails does not count.
What if the AI isn’t working?
You see a plain message and can try again. Your text stays as it was, and nothing else in Karya Falak is affected.
Where do the assistant’s numbers come from?
Karya Falak counts them from your own records, then the assistant explains them. It looks only at what you can already see, and anything turned off for your business stays out of its answers.
Who can see my assistant chats?
Only you, in Karya Falak. Your team can’t open them. You can delete a chat at any time, and the rest are removed after 90 days.
Which AI does it use?
Karya Falak uses Claude from Anthropic, GPT from OpenAI or Gemini from Google, and chooses which one serves each request. You don’t need an account with any of them.
Is my data used to train AI?
We don’t use the content of your conversations to train AI models. Under the paid API terms we use these providers on, they don’t train their models on it either. They can keep it for a limited time to check for misuse, and Google can use those logs to improve the systems that detect misuse, and for nothing else. Our privacy policy explains what is sent and what is kept.
Can we switch it off?
Yes. An owner or admin can turn it on or off for the whole business in Settings, under Features. While it is off, nothing is sent to an AI provider.
How is it different from the connector?
AI suggestions and the assistant work inside Karya Falak and are included on Growth. The Claude and ChatGPT connector is on every plan and lets your own AI account read and work with your jobs.
Try it on your next quote
Start a 14-day trial with everything switched on, AI suggestions included. No card needed to start.
