Use Karya Falak with Claude and ChatGPT

Things to ask

• “What’s on my day today?”

• “Who has been waiting longest for a reply?”

• “Summarise KF-142 and draft a reply to the customer saying we can come Tuesday at 9.”

• “Which accepted quotes haven’t been booked yet?”

• “Which jobs are done but not invoiced, and which invoices are overdue?”

• “Move KF-150 to Booked and put Sam on it as lead.”

Claude also offers four ready-made starts in its + menu: Triage the inbox, Plan today, Chase unbilled work and Weekly summary.

What it may do

When you connect, you tick what the app may do. Your role still decides what you can see and change, exactly as in Karya Falak. To change your choice later, disconnect and connect again.

Connect in Claude

1. In Claude, open Customize, then Connectors, and choose Add custom connector. On a Team or Enterprise plan an Owner adds it once under Organization settings > Connectors, and everyone then chooses Connect.
2. Name it Karya Falak and paste the address above. If Claude asks how it should identify itself, choose Register automatically.
3. Choose Add, then Connect. A Karya Falak page opens: sign in as usual, with your two-step code if you use one.
4. Choose the organisation Claude may work in, tick what it may do, and choose Allow.
5. In a chat, turn Karya Falak on from the + menu under Connectors, and ask away. Claude asks before anything that changes or sends.

Added on the web, it is there in the Claude desktop app and on your phone too.

Connect in ChatGPT

1. In ChatGPT, open Plugins, select +, then Add custom MCP server. Once Karya Falak is listed in ChatGPT’s directory you will be able to find it there instead.
2. Name it Karya Falak, choose Public endpoint and paste the address above. For authentication choose OAuth and leave the client details empty.
3. Confirm the warning, choose Create as a plugin, and install it. A Karya Falak page opens: sign in, choose the organisation, tick what ChatGPT may do, and choose Allow.
4. In a new conversation type @ and pick Karya Falak.

Your ChatGPT workspace has to allow custom servers; on a business plan an admin may need to turn that on.

Claude Code, Cursor and VS Code

Claude Code: add it, then run /mcp and choose Authenticate.

claude mcp add --transport http karyafalak https://mcp.karyafalak.com/mcp

Cursor: add a server under MCP in its settings, or in ~/.cursor/mcp.json:

{
  "mcpServers": {
    "karyafalak": {
      "url": "https://mcp.karyafalak.com/mcp"
    }
  }
}

VS Code: run MCP: Add Server, choose HTTP and paste the address, or in .vscode/mcp.json:

{
  "servers": {
    "karyafalak": {
      "type": "http",
      "url": "https://mcp.karyafalak.com/mcp"
    }
  }
}

You stay in control

• It acts as you, in the one organisation you chose. It sees only what you can see in Karya Falak, and features your organisation has off stay off.

• Every change shows in the audit log and on the ticket as you, “via Claude” or “via ChatGPT”.

• Sending to customers goes through the same rules as in Karya Falak: someone who opted out, has not agreed to messages, or is outside the WhatsApp reply window is not messaged.

• Messages and form answers from customers are marked as untrusted, so the app treats them as information, never as instructions. Nothing is done because a message asks for it.

• Account > Connected apps shows every app you connected and when it was last used, with Disconnect. Owners and admins see everyone’s under Settings > Connected apps.

• An owner can switch connected apps off for the whole organisation, which disconnects every app at once, or switch off just changes or just sending.

Your data

The connector stores nothing of its own. It reads from Karya Falak, in Sydney, only when the app asks, and only what you can see.

What it reads goes to the app you connected, and that app’s own privacy terms apply to it. Karya Falak never sends it anything unasked.

How the connector handles personal information, in our Privacy Policy

If something goes wrong

Still stuck? Email admin@karyafalak.com and say which app you use.