Karya Falak vs Jobber for Australian businesses

Who each one suits

Jobber suits a home service business that wants a proven tool used around the world and is comfortable with US dollar pricing. Jobber has had more than a decade to refine the quote, schedule and invoice cycle, and its iPhone and Android apps can be downloaded today. If you already know Jobber from another country, or you rely on its US integrations, it is a safe choice.

Karya Falak suits an Australian team whose work starts as messages. Enquiries from email and your web form land in one shared inbox and become cards on a board. The same card then carries the quote, the visit and the invoice. WhatsApp and SMS land in the same inbox. Pricing is per business, so a second or third person in the office costs nothing extra on Starter, up to 10 people.

If you run large commercial projects with purchase orders and dozens of technicians, also look at tools built for bigger contractors, such as Simpro and AroFlo.

Karya Falak and Jobber side by side

Where Jobber is stronger

• Track record. Jobber was founded in 2011 and says more than 400,000 service pros in over 60 countries use it. Karya Falak is a newer Australian product.
• AI tools. Jobber offers an AI Receptionist, on its Plus plan or as an add-on. Karya Falak has no built-in AI, and works with your own Claude or ChatGPT through the connector.
• Integrations. Jobber works with QuickBooks Online, Xero, Zapier, Gusto and others. Karya Falak connects to Xero and QuickBooks and has an API with signed webhooks, but no Zapier app.
• Polish. Jobber’s client hub and online booking have been refined over years of use. Karya Falak released its client hub and online booking in October 2026.

Where Karya Falak is different

• One inbox for every enquiry. Email, your website form, WhatsApp and SMS arrive in one shared inbox, and each conversation becomes a card on the board, so nobody answers the same customer twice. See the shared inbox.
• Boards shaped like your work. You name and order the columns, so an electrician, a cleaning company and an IT team can each run their own process. See the job board.
• Australian invoices out of the box. Tax invoices follow the ATO’s rules, ABNs are checked, and PayID and bank details print on the invoice, with an optional payment slip and QR code. A GST on sales report gives the G1 and 1A figures for your BAS. See invoicing.
• Payments come back from Xero. A payment recorded in Xero comes back to the job in Karya Falak. Jobber says its Xero sync runs one way, from Jobber into Xero. See Xero.
• Money goes to your own Stripe account. Card payments, quote deposits and auto-pay for repeating work run through your own Stripe account, and Karya Falak adds no platform fee at present. See online payments.
• Hosted in Sydney. The application and its database run on servers in Sydney, Australia.
• Your own AI assistant. Connect Claude or ChatGPT and ask what is on today or which jobs are done but not invoiced. It acts as you, within your permissions, and each change it makes is marked in the activity log as made through the connector. See the AI connector.

Comparing the monthly bill

Jobber charges per user. Karya Falak charges per business, with a separate price for each field member. Which works out cheaper depends on how your team splits between the office and the road.

Take an owner, one office person and four people on the road. On Jobber’s website, the Connect plan for 5 users is US$149 a month billed annually, or US$199 month to month, and each extra user adds US$29 a month. On Karya Falak, the same team is Starter at A$49 plus 4 field members at A$9 each, in Australian dollars with GST included.

Before you compare, convert the US dollar figure at today’s rate and ask Jobber whether GST is added. Jobber’s website shows US dollars, but in the Australian App Store its iPhone app lists in-app subscriptions in Australian dollars, so check which currency you would be billed in.

Questions to ask Jobber as an Australian business

• Which currency will I be billed in, and is GST added on top?
• Which features are missing in Australia? In November 2025, replying to an Australian App Store review, Jobber wrote that “not all of our features are available in Australia”.
• Can my customers text back? Jobber’s help centre says two-way texting is available in the US, UK and Canada.
• Which payment provider will I use, and on which plan? Jobber Payments is not offered here, so Australian accounts connect a third-party provider.
• Do I need payments made in Xero to show in Jobber? Jobber’s Xero sync runs one way.

Moving from Jobber to Karya Falak

Export your client list and other records from Jobber as spreadsheet (CSV) files. In Karya Falak, open Settings and choose Import. There is a preset for Jobber files that maps contacts, materials and jobs. Every row is shown in a preview before anything changes, and an import can be undone for seven days. The preset was built from sample files, so start with a small export and check the preview carefully.

Run both side by side while you try Karya Falak. If Jobber sends invoices to Xero, switch that off before you connect Karya Falak to the same Xero organisation, so the same invoice does not reach Xero twice. The import page has the details.